User was sent an email to follow up on her request to replace her mouse. Her reply:
No actually the issue has not been resolved. Nothing has changed. The team leader that originally submitted this request stated that I would need a regular mouse not the laser. The laser is numbing my hand and arm below my elbow. I have the same issue with the one that I have at home, I cant use it either as well as my cell phone. For some reason it affects me in a negative way it feels like a surge of electricity is going through my hand and arm and numbs it and actually ends up affecting my eyesight. I know it sounds strange but I guess I have found out I am a very electrically charged person and these things affect me in a negative way. My right hand that uses the mouse is experiencing this but my left hand that isnt is not affected.
Please if at all possible, can I please get a different kind of mouse without the laser in it, my work is being impeded because I am viewed on productivity and time in between calls and typing fast and as long as this continues I can’t do my job affectively 100%.